Return & Refund Policy
Effective Date: April 29, 2025
At SellMySource.com, we strive to ensure satisfaction with every digital product you purchase. However, due to the intangible and irrevocable nature of digital goods, we maintain a strict no refund policy once a product has been downloaded or accessed.
1. Digital Product Nature
All products sold on our website are delivered electronically. Once access is granted or a file is downloaded, the sale is considered final and non-refundable.
2. Exceptions to Our Policy
Refunds may only be granted under the following limited conditions:
- Technical Issues: If the product is corrupted or fails to download properly, and our support team cannot resolve the issue.
- Duplicate Purchase: If you accidentally purchase the same product more than once, we may issue a refund for the duplicate transaction.
To qualify for a refund under these exceptions, you must:
- Contact our support team within 7 days of purchase
- Provide a detailed explanation and proof of the issue
3. Non-Refundable Scenarios
Refunds will not be granted for:
- Buyer remorse or change of mind
- Lack of technical knowledge to use the product
- Compatibility issues not outlined on the product page
- Claims that the product “didn’t meet expectations” after access is granted
4. Contacting Support
If you believe you qualify for a refund under our exception policy, please contact:
Include your order number and a detailed description of the issue. Our team will review your request within 3–5 business days.
5. Chargebacks
Initiating a chargeback without contacting us first to resolve the issue is a violation of our terms and may result in account suspension and legal action.
6. Policy Changes
SellMySource.com reserves the right to modify or update this Return & Refund Policy at any time. Any changes will be posted on this page.